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Take Charge And Get Found With Do-It-Yourself SEO

By Wendy Hanlan ⋅ January 23, 2012 ⋅ 11 comments

Today’s guest contributor is a social media savant, Wendy Hanlan, from our neighbor up north. If they can’t find you online, you are invisible. Hidden like the skiing fanatic in (read more...)

Why Your Customer Service Survey Is Causing Your Business to Crater

By Diane Dolinsky-Pickar ⋅ January 9, 2012 ⋅ 10 comments

I’m ready to punch out the Toyota execs. It’s time to stop those ridiculous 8-question customer surveys. Or, start filling them out with an inane rant, so they don’t keep (read more...)

Tech Tip: 10 Free Tools for Platinum Marketing and PR

By Diane Dolinsky-Pickar ⋅ November 29, 2011 ⋅ 23 comments

Have you heard the story about Jackson Kayak, a small manufacturer that aimed to sell out a run of $1,600 whitewater kayaks, on a lean marketing budget? Their plan: a (read more...)

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