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Can You Hear Me Now? No, Here’s Why

By Susan Kim ⋅ December 1, 2010 ⋅ 7 comments

In a famous Seinfeld episode, Jerry and Elaine are having dinner with Kramer’s girlfriend who is a “low talker” – she speaks at such a low volume that it’s impossible (read more...)

Do People Want to Hang Up on You?

By Diane Dolinsky-Pickar ⋅ November 16, 2010 ⋅ One comment

You know how awful it can be when you’re stuck on the phone with someone droning on like an airline attendant giving seat belt instructions? No one thinks they are (read more...)

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